Refund policy

Amua 90-Day Satisfaction Guarantee

At Amua, we believe consistency matters. Supplements take time, and we encourage customers to use the product consistently for the full 90-day period to properly evaluate their experience.

Eligibility for the 90-Day Guarantee

Our 90-Day Satisfaction Guarantee is available only for first-time customers who purchase the 3-bottle bundle directly from our official website.

To qualify, customers must:

  • Use the product consistently for 90 consecutive days as directed.

  • Submit their request within 90 days of the delivery date.

  • Provide proof of purchase (order number and full name).

Return Requirements

Only unopened bottles are eligible for return.

Before sending any return, customers must first contact our support team to receive return approval and the correct return shipping address. Unauthorized returns will not be accepted.

Customers are responsible for all return shipping costs.

Non-Eligible Refund Requests

The guarantee does not apply to:

  • Orders containing only 1 or 2 bottles

  • Opened or partially used bottles

  • Requests submitted after 90 days from delivery

  • Repeat purchases or multiple claims from the same household

  • Orders purchased through unauthorized resellers

  • Returns sent without prior approval

How to Request a Return

Please email support@tryamua.com with the subject line:

“90-Day Guarantee Request”

Include:

  • Your full name

  • Order number

  • Reason for your request

If your request is approved, we will provide the return instructions and shipping address.

Refund Processing

  • Refunds are issued to the original payment method after the returned items are received and inspected.

  • Original shipping fees are non-refundable.

  • Return shipping costs are the responsibility of the customer.

Amua reserves the right to deny refund requests in cases of abuse, fraud, or misuse of this policy.